How to Order a Custom Size or Color: A Guide to Our Tailored Solutions

At RuBands, we are proud to offer one of the most extensive catalogs of standard rubber band sizes and colors in the industry. However, we understand that in a world of innovation, a standard, off-the-shelf product is not always the perfect solution. Your unique product, your specialized industrial process, or your specific branding requirements may demand a tool that is perfectly tailored to your needs. This is why we have developed a comprehensive and collaborative process for creating custom orders. Whether you need a custom size for a perfect fit, a custom color to match your brand, or a fully custom-printed band, we have the expertise and the manufacturing capability to create your ideal personalized products.

The process of placing a custom order is a straightforward and collaborative one. Our goal is to work with you as a true partner, guiding you through the process to ensure that the final product meets your exact specifications and exceeds your expectations. This guide will walk you through the simple steps of how to initiate and complete a custom order with us.

Step 1: Define Your Needs – The Discovery Phase

The journey begins with a clear understanding of what you need to achieve. Before you contact us, it’s helpful to gather some basic information about your requirements. The more detail you can provide, the faster and more accurately we can help you.

If you need a Custom Size:

The Application: What, exactly, will you be using the band for? What are you bundling? The weight, shape, and material of the object are all important factors.
The Dimensions: The most crucial piece of information is the required size. The best way to determine this is to follow our step-by-step sizing guide. Measure the circumference of your object or bundle. The ideal flat length of your custom band will typically be about 10-25% shorter than half of that circumference.
The Strength Requirement: Do you need a standard-duty band, or a heavy-duty band for a high-tension application? This will help us to recommend the ideal cut width and gauge (thickness).

If you need a Custom Color:

The Color Standard: To ensure a perfect match, the best way to specify your color is with a Pantone Matching System (PMS) code. This is a standardized color-matching system that is used in the printing and design industries. Providing us with a PMS code will allow our lab to create a precise color match. If you don’t have a PMS code, a physical sample of the color you are trying to match is the next best thing.
The Material: Let us know if the band needs to be made from a specific material (e.g., natural rubber, food-grade, or latex-free).

If you need a Custom Print:

The Artwork: You will need to provide us with the artwork you want to be printed on the band, such as your company logo or a specific text. A high-resolution vector file (like an .AI or .EPS file) is the ideal format.

Step 2: The Initial Consultation – Contacting Our Team

Once you have a good idea of your requirements, the next step is to reach out to our dedicated custom order team.

How to Contact Us: You can initiate a custom order inquiry through the dedicated “Custom Order” form on our website, or you can call our customer service line and ask to speak with a custom solutions specialist.

– The Consultation: During this initial consultation, our expert will discuss your application with you in detail. They will review the information you have gathered and may ask additional questions to ensure we have a complete understanding of your needs. This is a collaborative conversation. Our specialist will use their deep product knowledge to provide you with recommendations and to help you refine your specifications.

Step 3: The Quotation and Sampling Process

After we have a clear understanding of your requirements, we will move to the next stage.

The Formal Quotation: We will provide you with a detailed, formal quotation for your custom order. This quote will include the price per unit, the minimum order quantity (MOQ) for a custom run, the estimated production lead time, and any one-time setup or tooling fees that may be required (for example, for creating a custom printing plate).

– The Pre-Production Sample: For most custom orders, especially those involving a new size or color, we will produce a small batch of pre-production samples. We will ship these samples to you for your physical inspection and approval. This is a critical step that ensures the final product is exactly what you envisioned. You will be able to test the fit, approve the color, and verify the performance of the sample before we proceed with the full production run.

Step 4: Production and Delivery

Once you have approved the pre-production sample and have submitted a formal purchase order, your custom project moves to our production floor.

Dedicated Production Run: Your order will be scheduled for a dedicated production run in our state-of-the-art factory. Our production team will use the exact specifications developed during the R&D and sampling phase to manufacture your personalized products.

– Quality Assurance: Your custom order will be subject to the same rigorous, multi-stage quality control process as all of our standard products to ensure it meets our high standards.

– Delivery: Once the production is complete and has passed our final quality inspection, your custom order will be packaged and shipped to you, just like any standard order.

Conclusion: Your Vision, Manufactured

The process of ordering a custom size or custom color rubber band from RuBands is a simple, collaborative, and rewarding one. It is a partnership between your unique vision and our technical expertise. We are passionate about taking on new challenges and about creating the perfect, tailor-made solution for our customers’ most demanding applications. If you have a need that a standard product just can’t meet, we invite you to start the conversation with our custom solutions team today. Let’s build the perfect product, together.